Frequent questions

How to change energy supplier?

Changing supplier is very simple, it just involves signing the contract with the new provider with legal addresses the current provider and distributor area. The rest of the procedures performed by us.

Who read the meter?

By law the reading is done by each vendor’s current consumption areas. I mean the same that handle meter reading before.

The meter change?

No, the actual meter remains.

Change the cables?

No, cables remain current.

What is the advantage of maintaining a photovoltaic park?

Maintaining correct and authorized personnel with experience, it represents an increase in revenue from electricity production and reducing operating costs.

What is reactive power?

Reactive energy is serving as additional energy for the production and maintenance of magnetic fields and is consumed, in addition to active energy, receivers equipped with electrical coils, such as electric motors or transformers. Reactive energy has no effect.

What is the benefit of installing solar panels on their roofs?

– Installation of panels represents a decrease in cost of electricity consumed;
– By installing solar energy can become autonomous and avoid damage due to unscheduled interruptions of electrical networks;
– The contribution to protecting the environment by producing renewable energ

Who do I address in case of failure?

Under the law, fault rectification is the responsibility of the regional distributor. Ie the same as before. We take your complaint and submitted to a distributor. The deadline for resolving complaints legal.Conform remains the law, fault rectification is the responsibility of the regional distributor. Ie the same as before. We take your complaint and submitted to a distributor. The deadline for resolving the complaints remain legal.

Why be reactive energy to be legally established limits?

The price of reactive power is regulated and is equal to the price approved for a power factor average realized in the range of settlement less than power factor neutral (power factor limit to which electricity consumption reactive not significantly influence losses and voltage regulation / reactive power into the grid, with a value of 0.92 for the regime established experimental inductive and capacitive mode 1) and greater than or equal to 0.65. For a power factor in the range of average realized settlement less than 0.65 is charged three times the regulated price approved by the competent authority.